Billing & plans

1. The 6 plans

HaraPro offers 6 plans — 4 for individuals/businesses and 2 for firms:

See full tier details and comparison at harapro.com/pricing.

2. Monthly vs annual

Every paid plan is available monthly or annually:

• Monthly: billed in full at the start of each month, cancel anytime, no commitment
• Annual: billed in full upfront, 17% discount (effectively 2 months free)

Annual pricing on each tier:

• Starter: $289/yr ($24/mo equivalent vs $29 monthly)
• Pro: $789/yr ($66/mo equivalent vs $79 monthly)
• Family Office: $1,989/yr ($166/mo equivalent vs $199 monthly)
• Partner: $4,989/yr ($416/mo equivalent vs $499 monthly)
• Enterprise: $9,989/yr ($832/mo equivalent vs $999 monthly)

3. Switching plans

To change your plan: open the app → Settings → Billing & Plan → Change plan.

Upgrading

Upgrades take effect immediately. Stripe prorates the upgrade — you pay the difference between what you've used on the old plan and the full price of the new plan, for the remainder of the current billing period. Next full cycle bills at the new tier.

Downgrading

Downgrades take effect at the end of the current billing cycle — you keep access to your current tier's features through the end of the period you already paid for.

Monthly ↔ annual switches

Switching from monthly to annual: immediate, prorated credit for unused monthly time. Switching annual to monthly: takes effect at the end of your annual term.

4. Refunds & cancellation

Every first-time paid plan upgrade comes with a 30-day money-back guarantee. If you cancel and request a refund within 30 days of your first paid charge, we'll refund in full. Email support@harapro.com with the request.

After 30 days, monthly plans can be cancelled anytime — you keep access through the end of the current month, and no further charges apply. Annual plans are non-refundable after 30 days but can be cancelled so they don't renew.

To cancel: Settings → Billing & Plan → Cancel subscription. You'll drop to the Free tier at the end of your current billing cycle. Your data remains available and exportable.

5. Payment methods

We use Stripe for all payment processing. HaraPro never sees or stores your card number.

• Individual/business tiers (Free through Family Office): credit and debit cards — Visa, Mastercard, Amex, Discover
• Partner & Enterprise tiers: credit card, ACH direct debit, or wire transfer

To change your payment method: Settings → Billing & Plan → Update payment method. You'll be routed to Stripe's hosted payment update page.

6. Invoices & receipts

Every charge generates a receipt automatically emailed to your account email address. You can also:

• View all past invoices in Settings → Billing & Plan → Invoices
• Download any invoice as PDF (auto-saved to File Vault as well)
• Update billing address, business name, Tax ID / VAT for invoices — useful if the subscription is paid by your business entity

For Partner and Enterprise plans, consolidated invoices across multiple clients are available. Contact billing@harapro.com to set up.

7. Failed payments

If a payment fails (card declined, insufficient funds, expired card), Stripe automatically retries up to 4 times over 3 weeks. We also email you immediately.

• Day 0: first failure — email with update-card link
• Day 3: second retry + reminder email
• Day 5: third retry + reminder email
• Day 7: fourth retry + final warning
• Day 21: subscription cancelled; account drops to Free tier. Your data is preserved.

Reactivating after cancellation is instant — upgrade from Settings to restore full access to all your data.