Delete your Hara and HaraPro account

Delete it yourself in the app

The owner of the workspace can delete the account at any time:

1. Sign in at app.harapro.com.
2. Open Settings, then Privacy & Data.
3. Choose Delete Account.
4. Sign in again when the app asks you to. This protects your account from someone else on your device.
5. If you want a copy of your data, choose Download Archive First.
6. Type DELETE MY ACCOUNT and confirm.

If you cannot sign in

Email privacy@harapro.com from the address on the account, with the subject Delete my account. We reply within 30 days.

What happens next

• The deletion is scheduled, and you have 14 days to cancel it. To cancel, sign in and go to Settings, then Privacy & Data. The app shows the exact date.
• When the 14 days end, the deletion runs automatically. We check for due deletions every few hours.
• It removes everything in the workspace: transactions, entities, documents, team members, workspace settings and your conversations with Hara.
• It disconnects your bank connections, deletes your billing customer record and removes your sign-in, unless that sign-in still belongs to another workspace.
• Other people in a shared workspace keep their own sign-ins. Only their link to the deleted workspace is removed.
• Backup copies are purged on the schedule in our Privacy Policy.
• Records the law requires us to keep, such as audit logs and required tax and financial records, may be kept longer.

Questions

Write to privacy@harapro.com. HaraPro, Inc. operates both Hara and HaraPro.